Hipidy - seamless delivery solutions
Hipidy is an application designed to streamline the delivery process from restaurants and stores to customers. I led the user experience and user interface design to ensure ease of use and efficiency, focusing on providing a seamless experience for both customers and partners.
Who we designed for
a story in three stepsShe wants to order from several local shops in a single order without hopping between apps.
A fast, reliable order with live tracking and flexible payment.
The market was crowded with fragmented delivery apps, each vendor with its own. Customers juggled multiple accounts, repeated fees, and inconsistent experiences. The challenge was to unify it all into one platform serving customer, vendor, and driver together.
How we worked
step by stepInterviews with customers, drivers, and vendors to surface the real pain points.
A unified ordering journey and a shared multi-vendor cart with clear tracking.
A full design system and interactive prototypes tested with real users.
What we designed
key decisionsCustomers add items from several shops and check out once, cutting order steps dramatically.
A live map with accurate ETAs that boosted customer trust.
A simple interface to manage products, orders, and inventory in one place.
Outcomes
in numbers
